Analyst, Business Strategy & Analytics at Tampa Bay Rays

The Data Analyst, Business Strategy & Analytics will report to the Manager, Strategy & Analytics within the Business Strategy & Analytics Department. This role will work with the Business Strategy & Analytics team to drive data centric decision making through descriptive and predictive analyses, data querying and validation, and internal report creation and maintenance. This role will work collaboratively to support the initiatives of ticketing, marketing, corporate partnerships, fan experience and more.

Duties & Responsibilities

Strategy & Analytics

• Analyze large data sets, interpret results and trends, and translate technical concepts in actionable insights for ticketing, marketing, corporate partnerships, fan experience, and other business departments
• Complete ad hoc analyses and data pulls for ticketing, marketing, corporate partnerships, fan experience and other business departments
• Lead generation for ticketing and marketing campaigns
• Create, maintain, and update Tableau dashboards
• Drive adoption of business intelligence tools across the organization to leverage the information available to them and support high level decision-making
• Develop analytical models related to lead scoring and retention
• Present strategic recommendations and insights internal stakeholders, translating complex data into clear, actionable business strategies
• Work within a team on multiple projects at a time and collaborate with various departments across the organization to support their collective growth

Data Strategy

• Assist with data validation to ensure data quality and accuracy
• Monitor data processes/warehouse status
• Assist in writing, updating, and curating technical documentation that serves the Strategy & Analytics department as well as other stakeholders
• Assist in the development and maintenance of ETL/ELT pipelines

Technical Skills & Critical Competencies

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Experience with SQL
• Familiarity with coding languages (Python, R) is a plus
• Experience with data visualization tools (Tableau, Power BI, etc.)
• Experience with CRM platforms (Salesforce, Microsoft Dynamics, etc.) is a plus
• Familiarity with data warehouses (Snowflake) is a plus
• Strong work ethic and high intellectual curiosity
• Team player who thrives in a collaborative environment
• Great communication skills and attention to detail

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.