IPTV / AV Engineer at Buffalo Bills

Company Background Founded in 1959, the Buffalo Bills are one of the most storied franchises in the National Football League (NFL). The Bills have consecutively participated in the postseason for the last seven year, as well as won two American Football League (AFL) Championships (1964-1965), and an NFL record four straight AFC Championships (1990-1993) that included four trips to the Super Bowl. Located in Orchard Park, New York, the Bills are proud to be a member of the Western New York Community for more than 55 years. Terry and Kim Pegula purchased the Buffalo Bills in 2014 and are only the second owners in the team’s history.  Terry Pegula rose from humble beginnings to become one of the most respected leaders in the energy industry, and the Pegulas are one of the few professional sports owners to operate franchises in multiple sports, also owning the Buffalo Sabres (NHL), Buffalo Bandits (NLL) and Rochester Americans (AHL). The Buffalo Bills are building a new stadium which will open in 2026, and are excited to be building the future while fostering a championship culture. Our HEART values, hard work, energy, accountability, respect, and team, are at the forefront of everything we do for our fans, community, employees, and team. Summary The IPTV/AV Engineer will technically support Highmark Stadiums IPTV systems as well as be the lead in all non-gameday AV setups.  This includes operating and troubleshooting IPTV and digital signage services for events and daily operations. Duties & Responsibilities • Primary contact for all AV requests within Highmark Stadium including Bills team events, corporate partnership events, and 3rd party events • Maintain and operate the IPTV system within the stadium and campus including loading new content, scheduling changes, adjusting playlists, reconfiguring digital media players, and verifying outputs • Provide support to end users of the IPTV system on gamedays and select 3rd party events • Provide support to AV setups including live event support, troubleshooting, and setup transitions • Maintain clear communication paths with Corporate Partnership needs to fulfill IPTV partner obligations for all Bills home games and events • Be the frontline support for IPTV, AV, and related issues around the stadium for all Bills home games • Coordinate with various internal and external stakeholders to plan and execute on event IPTV and AV needs • Create and revise standard operating procedures for usage of the IPTV systems • Assist the scoreboard production in certain select internal and 3rd party events Qualifications • Minimum 5 years of broadcast engineering and/or AV support experience • College degree in related field • IPTV or similar system knowledge • Strong working knowledge of production equipment including cameras, lighting, switchers, graphic systems, encoders, audio systems, and routing/patching procedures • Previous experience in client facing AV setup and operations • Aptitude for operating electronic equipment for broadcast and production required Preferred Qualifications • Professional sports technical or AV support experience preferred • Knowledge of the Wipro VisionEDGE a plus • Crestron programming and troubleshooting a plus • Ability to learn and apply new technology, programs, and specialized software applications • Must possess excellent interpersonal, communication, organizational, and problem-solving skills • Flexibility in working extended hours including nights, weekends, holidays and travel as required • Ability to set-up and tear down equipment including lifting up to 50 lbs, reaching, bending, stooping, cabling, etc. • Strong attention to detail • Strong work ethic, team-oriented attitude, enthusiastic approach and results driven • Able to multi-task in a fast-paced environment Physical Requirements • Must have the ability to lift, push, pull approximately 25lbs • Ability to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators • Must be able to work in all seasons include extreme heat, cold, snow or rain Benefits & Incentives Medical Plans: Comprehensive and affordable medical plan options; fully paid dental, short and long-term disability, and life insurance; supplemental vision care and critical illness coverage. • Investments: 401(K) with employer matching; discretionary annual employer defined contribution • Paid Time Off: Generous paid time off including vacation, sick, holidays, volunteer time, diversity awareness days, paid parental leave • Bills Experience: deeply discounted employee season tickets and paid parking; discount on team store merchandise • Wellness: onsite fitness facilities and employee cafeteria • Bills Culture: we offer many social and community volunteer events as well as learning and development growth opportunities Compensation ...