Noblesville Boom President of Business Operations at Pacers Sports & Entertainment

The Noblesville Boom President of Business Operations is responsible for the overall business strategy, day-to-day operations, and long-term growth of the organization. This executive role leads all non-basketball aspects of the franchise, including ticket sales, corporate partnerships, marketing, fan engagement, community outreach, and game day experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Strategic Leadership • Build a collaborative and high-performance culture that reflects the values of Pacers Sports & Entertainment. • Represent the team in league meetings and strategic initiatives with the NBA and G League leadership. • Partner with all PS&E departments to ensure alignment with organizational priorities and leverage expertise across the enterprise. • Strengthen alignment across teams within PS&E, building bridges across the Pacers, Fever, and Boom organizations. • Deepen and expand the team's partnership with City of Noblesville leadership, building on the strong existing relationship. • Develop and implement practices that set up the Noblesville Boom to earn the G League "Team of the Year" award. • Business Operations & Revenue Generation • Lead all business operations, including ticketing, sponsorship, marketing, retail, and partnerships. • Drive revenue growth across multiple streams with a focus on innovative ticket sales strategies and corporate partnerships to ensure the Noblesville Boom is a top-five revenue team in the G League. • Oversee financial performance, including budgeting, forecasting, and operational reporting, ensuring fiscal discipline, strategic investment, and responsible stewardship of organizational resources. • Business Team Leadership & Development • Recruit, train, lead, and mentor a best-in-class team across all business functions. • Champion employee engagement, talent development, and organizational excellence. • Evaluate, build, and right-size long-term staffing models for both full-time and part-time employees. • Collaboration with Basketball Operations • Serve as a key partner to basketball operations leadership, supporting efforts to enhance fan-facing and community-related player experiences. • Coordinate joint initiatives such as media content, fan engagement, public appearances, and in-game programming. • Fan & Community Engagement • Act as the "face of the organization" and ambassador of the franchise in the local market, strengthening relationships with fans, sponsors, media, civic groups, and grassroots organizations. • Lead efforts to build brand affinity through compelling storytelling, community initiatives, and an exceptional game-day experience. • Establish the team as a visible and valued part of the region’s sports and entertainment landscape. • General Expectations • In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs. • Other duties and responsibilities as needed. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: • Bachelor’s degree required; advanced degree in business, sports management, or related field preferred. • At least ten years of progressive leadership experience in sports, entertainment, or a related industry. • Experience with the G League or professional sports ecosystem highly preferred. • Proven track record of revenue generation, strategic planning, and team management at the executive level. • Strong financial acumen and experience managing P&L. • Outstanding relationship-building skills, public presence, and executive communication ability. • Must have proven ability to manage large-scale projects, from concept to completion to maintenance. • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption. • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made. • Must have proven strong decision-making skills and the proven ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships. • Must have excellent attention to detail and the ability to effectively multi-task in a deadline driven atmosphere. • Must have exceptional writing skills and editorial acumen. • Must be able to maintain confidentiality and use utmost discretion when privy to sensitive information. • Must have truly outstanding customer service and interpersonal communication skills (verbal, non-verbal, written) while being attuned to others through strong active listening skills. ...