NOC Engineer / ქსელისა და ოპერაციების ცენტრის ინჟინერი

About Company: About Setanta Tech Setanta Tech powers the technology ecosystem behind Setanta Sports, one of the most influential sports media brands across Europe and Asia. We build the cloud infrastructure, backend systems, and streaming platforms that millions of sports fans rely on daily. We are a team of curious, driven, and collaborative problem-solvers dedicated to building high-impact tech at scale. What You'll Do • Monitor & Investigate: Continuously track system performance using modern monitoring tools. Conduct Level 1 investigations, resolve alerts, and escalate critical issues promptly. • Incident Management: Analyze outages, implement rapid fixes, log detailed incidents in our ticketing system, and lead post-incident reviews (RCA). • Collaborate: Work closely with cross-functional IT teams, vendors, and internal stakeholders to resolve complex network and system issues. • Optimize Operations: Assist in refining alert rules and descriptions, and build custom operational dashboards to improve visibility. • Shift Support: Participate in on-call rotations and shift schedules to maintain high system availability. What We Expect From You • Experience: Degree in IT/Computer Science (or related field) OR at least 1 year of hands-on experience in a NOC/IT support role. • Technical Skills: Fundamental understanding of networking concepts, IT infrastructure, and monitoring systems. • Schedule: Ability and willingness to work in 12-hour day/night rotational shifts. • Soft Skills: Strong analytical capabilities, keen attention to detail, and solid communication skills under pressure. What We Offer • Work Flexibility: Remote working days. • Health & Wellness: Health insurance. • Time Off:Special day-offs for your Birthday and healthcare needs. • Commute Support:Dedicated car service for night shifts. • Growth & Culture:Continuous learning opportunities and direct career progression within an expanding engineering team. Application Deadline:September 30, 2026 If your application isn't selected for this specific opening, our hiring team will keep your candidate profile on file for future opportunities. Follow us on LinkedIn to stay up-to-date on Setanta Sports