Operations Analyst (Pokemon) at Swish Breaks
Job Description
About Swish Breaks
Swish Breaks is a team of dedicated sports enthusiasts who are passionate about everything sports related! We operate in the E-commerce and live streaming business, focusing on the NFL, NBA, MLB, Pokemon \+ Entertainment Markets. Our goal is to provide top-tier sports experiences for our customers in New York, NY.
About The Role
This is a full-time, on-site Operations Analyst role at Swish Breaks in New York, NY, with a focus on our Pokémon trading card vertical. You'll play a key part in keeping our day-to-day operations running smoothly — from inventory and logistics to order fulfillment and process improvement. You'll work closely with senior management to build and optimize the systems that power our Pokémon business.
Key Responsibilities
- Manage inventory tracking, logistics coordination, and order fulfillment specifically for Pokémon card products
- Monitor market trends, card valuations, and product demand within the Pokémon TCG space
- Analyze operational data to identify inefficiencies and recommend solutions
- Build and maintain reports and dashboards to monitor key performance metrics
- Partner with senior leadership on process improvement and scaling initiatives
- Help develop SOPs and playbooks as we continue to grow
Qualifications
- 1–3 years of experience in operations, e-commerce, or a related field
- Knowledge of the Pokémon TCG market — understanding of card grading, set releases, and pricing is a strong plus
- Strong attention to detail and organizational skills
- Effective written and verbal communication skills
- Proficiency in Microsoft Excel; familiarity with other tools (Shopify, Airtable, etc.) is a plus
- Ability to thrive in a fast-paced, team-oriented environment
- Must be based in or able to commute to NYC
What We Offer
- Hands-on impact in a fast-growing sports/entertainment and trading card company
- A fun and dynamic work environment with a passionate community
- Competitive compensation and potential for growth within Swish Breaks
- The chance to turn your passion for Pokémon into a career