Sports Operations Analyst at FIRST - Best in Sports
Job Description
FIRST. Best in Sports is a dynamic and innovative global technology company that provides B2B SaaS solutions for online sports platforms.
We are at the forefront of innovation, empowering gaming partners with revolutionary sportsbook solutions. Our cutting-edge sportsbook software, premium data feeds, and unwavering commitment to partner success are reinventing the gaming industry. We offer a dynamic and inclusive work environment where employees are empowered to make a difference and drive our company's success.
About the role
We are seeking a detail-oriented and proactive Sports Operations Analyst to support the efficient operation and continuous improvement of our sportsbook platform. In this role, you will ensure the accuracy, reliability, and integrity of sportsbook data and feeds while monitoring performance across events, markets, and campaigns.
You will collaborate closely with trading, product, and technology teams to resolve issues, optimize processes, and contribute to data-driven decision-making. This position offers an excellent opportunity to develop hands-on expertise in sportsbook operations, analytics, and risk monitoring within a fast-paced and dynamic environment.
Key Responsibilities:
- Support daily sportsbook operations by ensuring all pre-match and live events are accurately configured, monitored, and maintained according to company standards
- Monitor and validate data feeds, odds movement, and event integrity to ensure accurate and timely delivery of information across platforms
- Collaborate with trading, product, customer service, and technology teams to resolve operational or data-related issues and maintain seamless sportsbook performance
- Analyze sportsbook performance metrics - including turnover, margin, player activity, and betting trends -to identify risks, anomalies, and opportunities for growth
- Monitor sportsbook exposure, liabilities, and betting behavior to detect suspicious activity or potential integrity issues, escalating findings where appropriate
- Support the evaluation of sportsbook campaigns and promotions by analyzing player behavior, performance metrics, and conversion results to drive optimization
- Participate in the testing and implementation of new sportsbook features, tools, and applications, preparing test scenarios, executing manual tests, and documenting defects to ensure system quality and reliability
- Develop and maintain operational reports and dashboards to support management decisions, performance tracking, and process improvements
- Stay informed about major sports events, schedules, and market developments to ensure accurate, comprehensive, and timely sportsbook coverage
Qualifications and Skills:
- A sports enthusiast with a keen eye for detail and a strong desire to learn and develop within sportsbook operations.
- Strong analytical and problem-solving skills with attention to detail and data accuracy
- Solid understanding of sports and betting markets (football, basketball, tennis, etc.)
- Proficiency in Excel or Google Sheets; experience with BI tools or data platforms is a plus
- Excellent communication skills and ability to work collaboratively across departments
- High level of accountability and ownership of assigned operational tasks
- Eagerness to learn and develop a career within the sportsbook and sports operations industry
- Ability to work flexible hours, including weekends or evenings, during major sporting events
- Excellent command of English, both written and spoken
- Fluency in Spanish and/or Portuguese is considered an advantage
What do we offer
- An open-minded environment that values you
- An international multicultural team
- Career development
- An amazing office environment
- Food vouchers (95 EUR)
- Additional health insurance
- Sports card
- Up to 24 days of paid annual leave
- Flexible working hours
- Manicure, massage, breakfast, and snacks in the office
- Wedding and new baby bonus
- Team building activities
If you are interested in joining our diverse and dynamic team, we are looking forward to your application. Only short-listed candidates will be contacted.
Confidentiality of all applications is assured!
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