Sr. Manager/ Manager, Business Analytics

Job Title: Sr. Manager/ Manager, Business Analytics Department: Business Strategy & Analytics Reports to: Sr. Director of Business Strategy & Analytics Job Summary The (Sr.) Manager of Business Analytics serves as a strategic leader within FC Cincinnati's Business Intelligence Department, responsible for overseeing analytical initiatives, managing a team of analysts, and delivering actionable insights that drive revenue growth, enhance fan experience, and support organizational decision-making. This role bridges data analytics with business strategy, translating complex data into clear recommendations for senior leadership while developing the capabilities of the analytics team. The Manager will lead cross-functional analytics projects, establish reporting standards, and foster a data-driven culture across the organization. What You’ll Do: • Lead and mentor a team of business analysts, providing guidance, professional development, and performance management • Develop and execute the department's analytics strategy in alignment with organizational objectives and MLS/league initiatives • Oversee the creation and maintenance of comprehensive dashboards, automated reporting systems, and KPIs across all business units • Support adoption and training of the reporting environment across the organization • Ensure accuracy and timeliness of internal and external reporting across the organization along with data quality of which is reported • Manage analytics projects from conception through implementation, ensuring timely delivery and measurable business impact • Lead complex analytical initiatives including predictive modeling, pricing optimization, fan segmentation, and revenue forecasting • Collaborate with IT and external vendors to enhance data infrastructure, tools, and integration capabilities • Support the development, build-out, and optimization of the data warehouse, overseeing the entire data lifecycle from ingestion/transformation to ongoing maintenance and secure data export to downstream tools and external vendors. • Establish data governance standards, best practices, and quality assurance protocols across the organization • Foster collaboration between BS&A and other departments to drive adoption of data-driven decision making • Identify best practices both within and outside of the sports industry to define how the club can best use data to drive more informed business decisions • Other duties as assigned What You’ll Need: • Bachelor's degree with emphasis in economics, statistics, mathematics, computer science, or related analytical field; Master's degree a plus • 3-5 years of experience in business analytics • Advanced proficiency with SQL and statistical programming languages (R or Python) • Expert knowledge of data visualization tools (Tableau preferred) • Experience with CRM platforms (Salesforce preferred) and ticketing systems • Strong project management skills with ability to manage multiple initiatives simultaneously What You’ll Bring: • Excellent communication and presentation skills for technical and non-technical audiences • Experience in sports, entertainment, or consumer-facing industries strongly preferred • Strategic thinking with ability to translate business challenges into analytical solutions • Strong stakeholder management and cross-functional collaboration abilities • Deep understanding of statistical modeling, forecasting, and advanced analytics techniques • Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint • Experience with data warehousing, ETL processes, and database management • Knowledge of privacy regulations and data security best practices • Ability to thrive in a fast-paced, dynamic environment with changing priorities • Strong attention to detail and commitment to data quality Why You’ll Love FCC: • Generous paid time off and holiday time • Option for one work from home day per week (by department and schedule) • Medical, Dental, Vision, Life Insurance, 401k plan with company match • Short-Term & Long-Term Disability Insurance • Maternity & Paternity Leave and Family Building Benefit • Employee Assistance Program and free subscription to the Calm App • Discount off merchandise in the FCC team store • Community volunteer opportunities • Professional development and Frequent team building opportunities • Employee recognition programs and referral programs • Opportunity for complimentary staff tickets to home FC Cincinnati matches About FCC ...