Supply Chain Systems Analyst at Christy Sports, LLC

About Christy Sports

At Christy Sports, we believe Outside is Better. Founded in Colorado in 1958, we're one of the leading outdoor specialty retailers in the nation with more than 50 locations across Colorado, Utah, Washington, and Montana. We help people experience the mountain lifestyle through authentic relationships, expert knowledge, and genuine passion for what we do. From retail merchandise and rental services to year-round outdoor businesses, we're driven by innovation and an unmatched commitment to the outdoors.

Our Values

We are welcoming - We meet people where they are without judgment, setting up everyone from seasoned veterans to first timers for success with quality equipment and great service.

We are ambassadors of lifestyle - We want our guests to discover and embrace the mountain lifestyle through the people, environment, and communities that make it special.

We are rooted in experience - We maintain the quality service, authenticity, and expertise that our guests value by honoring our history and what made us special.

We are one team - We create a great workplace through collaboration, problem-solving, accountability, and recognizing accomplishments as unique contributors to our success.

We are always evolving - We embrace change and continuously look for ways to meet evolving customer expectations and stay relevant in our industry.

About the Role

We are looking for an experienced, self-motivated, and highly organized Supply Chain Systems Analyst to join the IT Department and support the systems, processes, and integrations that enable our distribution, inventory, fulfillment, and supply chain operations.

This is a hands-on, business-facing role that serves as a key technology partner to our Supply Chain, Distribution Center, Inventory Control, Merchandising, eCommerce, Store Operations, and Finance teams. The ideal candidate has strong experience with warehouse management systems, a solid understanding of inventory movement across systems, and the ability to translate operational issues into clear actions within systems, data, processes, or integrations.

Experience with Manhattan SCALE is strongly preferred. Experience with other WMS platforms is required. The right person will be comfortable working across WMS, ERP, POS, eCommerce, order management, carrier/shipping, and reporting environments to support inventory accuracy and operational execution.

Essential Functions

• Serve as the functional and technical support owner for key Supply Chain systems, with primary focus on WMS, inventory movement, fulfillment, and related integrations.
• Support day-to-day WMS operations, including receiving, put-away, replenishment, picking, packing, shipping, transfers, returns, cycle counts, and inventory adjustments.
• Investigate inventory discrepancies across systems, including WMS, ERP, POS, eCommerce, order management, and reporting platforms.
• Analyze inventory transactions and system activity to determine the root cause of issues related to quantity, location, status, item setup, order flow, allocation, shipment, or interface timing.
• Support and troubleshoot integrations between WMS and upstream/downstream systems, including ERP, eCommerce, order management, carrier/shipping platforms, and middleware.
• Understand, document, and maintain system configuration related to warehouse operations, inventory controls, fulfillment logic, item/location setup, and operational workflows.
• Partner with business users and vendor teams to coordinate support tasks, enhancement requests, defect resolution, testing, upgrades, and system maintenance.
• Create and maintain recurring inventory and operational control checks to identify issues before they affect stores, customers, reporting, or financial processes.
• Provide escalated support for supply chain system issues, including triage, impact assessment, communication, workaround coordination, and permanent resolution tracking.
• Lead or support UAT, regression testing, release validation, and post-release monitoring for changes impacting WMS, inventory, orders, or integrations.
• Maintain organized documentation of system processes, configurations, known issues, test results, support procedures, and business workflows.
• Train and support end users on system functionality, process changes, reporting tools, and issue resolution procedures.
• Identify and recommend improvements to processes, system functionality, inventory controls, reporting, operational efficiency, and user experience while supporting continuous improvement initiatives across Supply Chain and IT.
• Take ownership of assigned systems, support requests, projects, and operational initiatives from identification through resolution with minimal supervision.
• Demonstrate strong planning, prioritization, and follow-through while managing multiple assignments and competing priorities.

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