Account Executive, Business Development at FC Cincinnati

Job Title: Account Executive, Business Development Department: Ticketing Reports to: Director, Premium Hospitality & Business Development Job Summary The Account Executive, Business Development reports to the Director, Premium Hospitality & Business Development and will assist with all outbound ticket sales related functions. This individual will be primarily responsible for selling each facet of our business: season tickets, partial plans, premium single match tickets, and group tickets. What You’ll Do: • Generate new business via direct B2B and B2C outreach, with a focus on each sales facet of our business • Lead our Ticket Sales and Service team in overall phone call and email activity with prospective ticket buyers • Consistently meet and exceed weekly, monthly, and yearly sales goals • Manage interactions with prospects through use of CRM system including accurately documenting client information and abiding by team policies and procedures • Build relationships with prospective customers via outbound communication efforts and enhance those relationships through face to face and virtual appointments • Collaborate with Marketing, Special Events, Community Relations, and Ticket Operations to promote new ticket campaigns and ticket-based offerings • Assist with sales and retention efforts including servicing and upselling existing and new clients • Assist event staff during matches with day-to-day customer service, operations, ticket fulfillment, and other miscellaneous duties at all FC Cincinnati home games • Responsible for meeting or exceeding individual and team performance and developmental goals • Attend events and complete other duties as assigned What You’ll Bring • High school diploma required, Bachelor’s degree or equivalent education preferred • 1+ year of prior experience in outbound sales, sports or live entertainment preferred but not require What You’ll Need: • Positive “Make it happen” attitude • Ability to adapt to new tasks quickly • Experience using SeatGeek preferred • Strong Word, Excel, and PowerPoint skills • Excellent written and oral communication and presentation skills • Strong ability to multi-task, in a fast-paced working environment • Strong team philosophy: proven ability to work positively, collaboratively, and professionally within a team and across an organization • An innovated approach and willingness to contribute creative solutions to problems as they arise • Ability to work nights, weekends and holidays as required by FCC game schedules, premium and hospitality events Culture & Philosophy • In the FC Cincinnati Sales and Service department, everything we do is guided by three principles: attitude, effort, and results. • Attitude: How you show up every day. It’s the positivity, professionalism, and willingness to learn that sets the tone not just for you, but for the entire team. • Effort: The work you put in. It’s making the extra call, staying disciplined, and doing the little things that add up to big results. Effort is completely within your control. • Results: This is a results-driven business. The numbers don’t lie, and our success is measured by how we perform together. • Attitude, effort, and results define how we work, grow, and succeed together. We’re looking for team members who bring positivity, dedication, and a results-driven mindset every day. Why You’ll Love FCC: • Generous paid time off and holiday time • Option for one work from home day per week (by department and schedule) • Medical, Dental, Vision, Life Insurance, 401k plan with company match • Short-Term & Long-Term Disability Insurance • Maternity & Paternity Leave and Family Building Benefit • Employee Assistance Program and free subscription to the Calm App • Discount off merchandise in the FCC team store • Community volunteer opportunities • Professional development and frequent team building opportunities • Employee recognition programs and referral programs • Opportunity for complimentary staff tickets to home FC Cincinnati matches About FCC ...