Director of Data & Analytics | Full-Time | Benchmark International Arena at Oak View Group

Overview

The Director of Data & Analytics is a strategic business partner to the General Manager and senior leadership team, responsible for leading the organization’s analytics, financial reporting, forecasting, budgeting, and business intelligence functions. This role transforms complex operational and financial data into clear, actionable insights that drive revenue growth, profitability, operational efficiency, and informed decision-making. The Director will oversee the development and delivery of accurate, timely, and meaningful financial and operational reporting across the organization, with particular emphasis on food & beverage, premium hospitality, concessions, events, labor, purchasing, and other revenue-generating operations. The position will work closely with Finance, Operations, Food & Beverage, Premium, Sales, Marketing, Human Resources, and external partners to establish performance expectations, identify trends and opportunities, and hold teams accountable to financial and operational goals.

This role pays an annual salary of $95,000-$105,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until November 13, 2026.

Responsibilities

Financial Reporting & Business Performance

• Serve as the primary analytics and financial reporting partner to the General Manager.
• Lead the preparation, analysis, and presentation of monthly, quarterly, and annual financial and operational reporting.
• Develop executive-level dashboards and scorecards that clearly communicate business performance, trends, risks, and opportunities.
• Analyze revenue, expenses, profitability, labor, per-capita spending, attendance, transactions, purchasing, and other key performance indicators.
• Establish meaningful financial and operational benchmarks and monitor performance against budget, forecast, prior year, and established targets.
• Provide clear explanations of significant variances and develop recommendations for corrective action.
• Partner with department leaders to improve financial accountability and ownership of results.
• Ensure financial reporting is accurate, consistent, timely, and aligned with organizational standards.
• Lead the annual budgeting process in partnership with the GM, Finance, and department leaders.
• Develop and maintain accurate forecasts based on event schedules, attendance expectations, historical performance, operational trends, and current business conditions.
• Provide financial modeling and scenario analysis to support strategic and operational decisions.
• Evaluate the financial impact of new initiatives, capital projects, concessions concepts, premium offerings, events, staffing models, and other business opportunities.
• Monitor forecast-to-actual performance and proactively identify emerging financial risks and opportunities.
• Support long-range financial planning and strategic business initiatives.
• Develop and maintain a comprehensive analytics strategy that supports organizational priorities and the General Manager’s objectives.
• Create dashboards and reporting tools that provide leaders with real-time or timely visibility into key performance indicators.
• Identify trends and opportunities through analysis of historical, current, and predictive data.
• Translate complex data into concise, actionable recommendations for executive and operational leaders.
• Establish standardized definitions, methodologies, and reporting practices to ensure consistency and accuracy across departments.
• Identify opportunities to automate reporting and improve the efficiency and reliability of data collection and analysis.
• Evaluate data quality and work with internal and external technology partners to resolve data integrity issues.

Revenue & Profitability Optimization

• Partner with Food & Beverage, Premium, and other revenue-generating departments to maximize revenue and profitability.
• Analyze per-capita spending, transaction counts, product mix, pricing, labor, cost of goods, throughput, and guest purchasing behavior.
• Identify opportunities to increase revenue, improve margins, reduce costs, and enhance the guest experience.
• Develop analytical models to evaluate menu performance, pricing strategies, staffing requirements, product offerings, and operational concepts.
• Provide post-event analysis and recommendations to improve future event performance.
• Support leadership in identifying the financial return of capital investments and operational improvements.

Event & Operational Analytics

• Develop event-level reporting that evaluates attendance, revenue, expenses, labor, per-capita spending, profitability, and other relevant metrics.
• Analyze performance by event type, event size, day of week, season, product category, location, and other relevant variables.

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