Senior Manager, Analytics at NHL Team Jobs

ABOUT THE NATIONAL HOCKEY LEAGUE Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada. With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey.  At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone. WHAT WE EXPECT OF YOU SUMMARY The Senior Manager, Analytics will be responsible for building durable data assets and analytical capabilities that enable smarter decision-making and long-term growth across the organization. This role focuses on developing the foundations—data, insights, frameworks, and operating models—that allow teams to better understand fans, customers, and business performance, and to activate that understanding consistently and at scale. This position will help establish a club-wide analytics center of excellence, embedding data into strategy, operations, and innovation while empowering teams to use insights independently and confidently. ESSENTIAL DUTIES AND RESPONSIBILITIES Build Scalable Data & Analytics Assets • Design and evolve core analytics assets, including KPIs, metrics frameworks, data models, and insight products • Ensure data is structured, trusted, and reusable across use cases and teams • Partner with technology and data engineering teams to influence data architecture and accessibility Enable the Business with Insights • Translate complex data into clear, actionable insights that support strategic and operational decisions • Act as a thought partner to leaders across the organization, helping shape questions, priorities, and measurement approaches • Shift analytics from reactive reporting to proactive insight generation Centre of Excellence Leadership • Establish best practices for analytics, experimentation, forecasting, and performance measurement • Define standards for analysis, visualization, documentation, and governance • Build repeatable processes that improve speed, quality, and consistency of insights Empower Teams & Self-Service • Enable teams to use data effectively by developing dashboards, tools, and analytical education • Balance centralized expertise with decentralized usage—helping others answer their own questions • Promote data literacy and a shared understanding of key metrics across the organization Strategy & Growth Support • Support the development of organization-wide engagement and growth strategies through data-driven insight • Help evaluate new initiatives, pilot programs, and emerging areas of the business with clear success measures • Identify patterns and opportunities across fan, customer, and operational data to inform future investment Team Leadership • Lead, mentor, and develop a team of analysts and analytics managers • Set clear expectations, growth paths, and performance standards for the team • Foster a culture of curiosity, rigor, and business impact QUALIFICATIONS Knowledge Areas/Experience Required • 7–10+ years of experience in analytics, data strategy, or business intelligence • 3+ years of people management experience • Strong analytical foundation, including SQL and modern BI/analytics tools • Demonstrated ability to translate data into insight and influence decision-making • Experience working with complex, multi-source datasets CORE COMPETENCIES These core competencies reflect the underlying values that are necessary to represent the National Hockey League: • Accountability • Adaptability • Communication • Critical Thinking • Inclusion • Professionalism • Teamwork & Collaboration The NHL offers U.S. regular, full-time employees: Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance.  PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday. Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period.  The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal. We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health.  In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees. ...