Coordinator, Global Partnership Activation at Atlanta Hawks

Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do. Who are you: An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you. The Coordinator of Global Partnership Activation supports the activation, fulfillment, and day-to-day execution of a designated portfolio of partnership agreements. This role focuses on ensuring assets are delivered accurately, game and event-day operations run smoothly, recaps are organized, and administrative tasks are handled. Working under the guidance of the Director and Manager, this role collaborates cross-functionally to deliver high-quality service and organization across partner programs. RESPONSIBILITIES • Lead activation for select less-complex partnership accounts, managing day-to-day servicing and ensuring all contracted assets are executed accurately and on schedule • Serve as secondary support for assigned partnership accounts, assisting with daily management including client meetings, game-day activations, events, and hospitality needs • Work to comprehend partner brand KPIs, strategies, and objectives to support strong execution and help identify opportunities to grow partnership value • Build and maintain strong partner relationships through communication and high‑quality support across both game‑day and non‑game‑day engagement • Respond promptly and professionally to partner requests, questions and issues with a solutions‑oriented mindset • Provide administrative and operational support to the POD, contributing to seamless internal workflows • Coordinate cross-departmental needs (internal teams, vendors, and external stakeholders) to ensure smooth execution of partner programs • Manage and work within account and event budgets; assist with expense tracking, purchase orders, and invoice processing as directed • Assist with scheduling, documentation, and SOP processes to ensure organizational efficiency and consistency • Traffic assets according to established standard operating procedures to support accurate and timely fulfillment • Contribute to creative ideation, bringing forward fresh concepts and activation ideas that enhance partner value • Help capture, track, and organize proof-of-performance and asset delivery throughout the season using tools such as Salesforce and KORE/Activate • Support on‑site activations, including VIP hospitality, contracted appearances, promotional events, and community initiatives • Build comprehensive recaps and reports that demonstrate partnership value, impact, and ROI • Stay informed on industry and league-wide activation trends and share relevant best practices that can strengthen partner programs, including opportunities for added value, make-goods, and renewals • Assist with game night duties including hosting corporate clients and prospects, screening in-game promotions, and assisting with partner activations and entitlement nights • Maintain thorough communication with Global Partnership Activation Director and Coordinator within the POD • Perform other duties as assigned QUALIFICATIONS • Bachelor’s degree (Marketing, Sports Management, Business, or related field preferred) • 1–2 years of full-time client service, events, activation, or partnership experience preferred • Pro-active, self-motivated and highly organized, with the ability to establish daily work routines in a high energy atmosphere • Strong desire and willingness to learn in a fast-paced environment • Positive attitude and quick thinker with ability to be solutions oriented internally and externally • Strong project management and customer service skills • Strong customer-service skills and comfort communicating directly with clients • Excellent verbal and written communication skills with the ability to professionally interact with all levels within the organization • ...