Junior Account Manager %E2%80%93 Sports Technology at Pitcherogps
Job Description
PitcheroGPS are recruiting a Junior Account Manager to join their growing sports technology team in Leeds.
This is an entry-level opportunity aimed particularly at graduates interested in building a career across sports technology, sports performance and wearable technology.
The successful candidate will work with sports teams around the world using PitcheroGPS to monitor player performance, gaining hands-on experience across GPS technology, customer onboarding, product support, hardware, data, logistics and account management.
The Junior Account Manager will support PitcheroGPS customers throughout their journey, from initial account setup and hardware delivery through to ongoing product support, billing and renewals.
Working alongside Account Management, Sales, Marketing and senior management, the successful candidate will develop a detailed understanding of GPS wearable technology and its application within sport.
This is deliberately a broad graduate role, providing exposure to both the performance technology and commercial operations behind an international sports-tech product.
- Set up and onboard new PitcheroGPS customers.
- Help coaches and performance staff understand and effectively use the technology.
- Ensure teams are ready to use their GPS systems from their first session.
- Provide second-line technical and product support to customers worldwide.
- Investigate technical issues and work with colleagues to identify solutions.
- Develop strong knowledge of GPS wearable technology, software and performance data.
- Test, configure and quality-check GPS hardware before dispatch.
- Ensure equipment and components are correctly prepared for customers.
- Manage customer orders, couriers, delivery tracking and international shipping documentation.
- Support international customs and logistics processes.
- Maintain accurate customer, subscription and billing information.
- Support account renewals and identify and resolve discrepancies.
PitcheroGPS are particularly interested in graduates who want to develop a career in sports technology, sports performance or wearable technology.
Relevant degree backgrounds could include:
Sports Science | Sports Performance | Strength & Conditioning | Related disciplines
More importantly, applicants should demonstrate:
- A strong academic record.
- Ability to learn new technology and processes quickly.
- Exceptional attention to detail.
- Strong organisation and ability to manage multiple tasks.
- A methodical and process-driven approach.
- Intellectual curiosity and willingness to understand how technology works.
- Confidence working with technology and data.
- Strong customer-facing communication skills.
- A proactive approach to problem-solving.
- Genuine enthusiasm for sport and sports technology.
Previous experience with GPS technology, performance software or wearable technology would be useful but is not essential, with product training provided.
This is particularly relevant for graduates who want to enter the sports industry but are interested in opportunities beyond traditional club-based Performance Analysis or Sport Science roles.
The position provides exposure across:
Sports Performance → GPS Technology → Wearables → Data → Customer Success → Product Support → Account Management
It also provides direct interaction with coaches, analysts and sports professionals around the world, offering a strong introduction to the sports technology sector.
PitcheroGPS are looking for someone capable of taking on increasing responsibility as their knowledge and experience develops.
Potential progression areas include Account Management, Customer Success, Operations, Product and the wider PitcheroGPS business.
- £28,000 starting salary
- Full-time employment
- 4 days per week in the Leeds office + 1 day WFH
- Free parking
- Private healthcare cash-plan scheme
- Statutory pension contribution
- Holiday allowance
- Gym membership
- Six-monthly development reviews and personal development target setting
The position is based at the Pitchero head office in Tingley, Leeds.
Candidates should live, or be prepared to relocate, within a practical commuting distance of Leeds.
The supplied vacancy information does not state a closing date, so interested candidates should consider applying promptly.